Now servicing Hedland, Newman & Karratha

Hedland Team

Janine Bailey

General Manager/Licensee

Janine has been involved in the Real Estate Industry for over 25 years, both in New Zealand and Western Australia.

Having operated in all aspects of Real Estate, Janine offers a well-rounded knowledge and understanding of the industry, the legislation and has a keen ability to quickly translate people’s property needs into reality.

With over 8 years’ experience in the Pilbara, Perth and South West region encompassing the full range of real estate business, Janine recognizes the complexities in dealing with a market that has the capacity to quickly change. As an award winning listing and selling principal (and Property Investor), she also understands the importance and ability to maximize the return on investment, along with how to manage growth and change in this rapidly changing industry

Janine returns to the Crawford Realty family, with her husband Bruce, after gaining further experience and growth, with excitement, building on the foundation built over the 5 years with the Crawford group, and bringing back the added value gained by diversifying, and upskilling to the Pilbara market.  It seems she can’t get the red dust out of her pores.

Erika Maylam

Property Specialist
Phone: 0401 194 223

With 5 years of real estate experience in both Port Hedland and Perth, Erika Maylam has developed a multi-facet understanding of the real estate industry. Erika’s experience allows her to focus’ on negotiating strategic, innovative and fresh ways to manage and protect client’s real estate portfolios. Spending time educating owners about the best ways to attract, manage and secure appropriate returns.

In a tough market, a creative and precise strategy is essential to achieve maximum sales prices in minimal time. Erika’s previous success can be attributed to her knowledge and use of contacts to guide clients through the many aspects of their  investment journey.

Erika’s ultimate goal is to continue to build lifelong relationships with her clients to assist them and their families with all their current and future property needs.

Lisa Jones

Sales Consultant
Phone: 0407 196 689

Lisa has been in Hedland since 1986 when her family came here for work where she went to Hedland Senior High. She has worn a few different hats in her day from being a Hair Dresser to a Support Worker.

One of the thing she has always loved about Hedland is you really can have the opportunity to try so many different roles to be able to find what you love and that’s how she came to be a Real Estate Agent. This is what has given her a wide range of experience with people in the community, she has 6 years’ experience from 2005-2011 in the Hedland Market so she has been through the cycle of change in this market personally.

  1. What does customer service mean to you?
    Customer Service to me is about being contactable, having a complete understanding of what your needs are and making it happen, with communication that is the way to achieve it.I am so excited to be part of the Journey again and I guarantee, you will be my priority with all your real estate requirements.
  2. Name your proudest achievement
    This would be taking my 3 kids around Australia in 2012 in a caravan,“Doin the lap” so to speak, I still call it our mad lap, as we were a family of 5 in a caravan and of course the Monty Dog came along (Great Dane x Mastiff no less) we can laugh now!

Stephi Sherriff

Property Management

Stephi was born and raised in Tasmania. She has lived in South Hedland for the past 12 years alongside her husband raising their 3 children. They enjoy the laid back Pilbara lifestyle spending most of their free time fishing, camping or at the beach.  Stephi has recently left the retail industry to pursue an exciting new career in real estate with an eagerness to learn.

  1. What does customer service mean to you?
    To me customer service is listening to a customer’s needs and wants and providing them with a service that you would expect to experience yourself.
  2. Name your proudest achievement
    My 3 beautiful children!
  3. What’s one thing you would change in the world?
    Less negativity and more acceptance of each other.

Rahuul Goyel

Commercial Sales & Leasing Consultant
Phone: 0459 375 313

Holly Reilly

Senior Property Manager

Holly came to Port Hedland from New South Wales in 2015 and jumped straight into the real-estate industry. Where she has grown and plans to further her career long term.

With a driven personality and always wishing to educate herself further. Holly prides herself in the extent of knowledge of the industry she has and is grateful for what it teaches her daily.

  1. What does customer service mean to you?
    Customer service to me is ensuring that the customer feels like they have been understood and listened too, delivering a friendly and helpful service throughout any experience
  2. Name your proudest achievement
    My proudest achievement is my son and watching him grow into a strong independent person.
  3. What’s the one thing you would change in the world?
    I would love to see happiness and health throughout the world and acceptance for all humans no matter our differences.

Barbara Briggs

Commercial/Residential Property Manager

A Kiwi girl who moved over in 2016 because I heard the weather was great and I love it.  I started at Crawford’s late 2016 as a Receptionist and the following year moved over to Inspection Officer. It’s a challenging role and I have to say I learn something new  each week.

  1. What does customer service mean to me
    Customer service means hearing what the customer wants and delivering on this and if this can’t be achieved then advising a solution so both parties are happy
  2. Name your proudest achievement
    Seeing my 3 children grow into happy adults
  3. What’s the one thing you would change in the world?
    For everyone not to take things so seriously and be able to have a laugh.

Mel Cartey

Property Manager

Originally from a small little green town in Victoria I packed up life and moved to a smaller little red town over 12 years ago. Since leaving Victoria I moved straight to Port Hedland, after a few years I moved down to the Mid West then back up tp the Pilbara then down to the Gold Fields then back to  the Pilbara again. For me the Pilbara is where I call home.

Through out my career I have done everything from HR Manager to Publications Co-Ordinator and everything in between. I found my passion in Real Estate many years ago.  I have working in Property Management, Strata Commercial and even a little bit of Sales. However my true passion in Property Management. Through out this time I have developed a extremely vast skill set in the management of tenancies and pride myself on my work ethic and the knowledge.

Every day in Property Management is different and it never goes to plan you have to be on your toes all the time.

  1. What does customer service mean to you?
    Customer service means going above and beyond to keep the customer happy. Making sure every step of the way you are treating everyone with respect and working towards best outcome.
  2. Name your proudest achievement
    My proudest achievement was welcoming my daughter into the world.
  3. What’s the one thing you would change in the world?
    At this current time the world is a such a scary place with the corona virus. Since I can’t go back in time I would like to see all the countries work together to come up with a vaccine or a way to eliminate it all together.

Graeme Hedley

Property Manager

Kellie Zencich

Trust Accountant

  1. What does customer service mean to you?
    Sometime I feel my role in this team is misunderstood! My job is to ensure all our owners are paid their funds on time.  With this in mind, my customer service skills are focused around timing and attention to detail. I know the importance of receiving funds when expected and as the companies rental trust accountant, I am proud to be able to relieve some of the complication which come with an investment property.
  1. Name your proudest achievement
    Depending on who you ask, I would have to say my children would be my proudest achievement. If they were not in ear-shot, my proudest achievement would be my role in shaping the property management department over the past few years at Crawford Realty to ensure all income flows through to our owners without complications.
  1. What’s the one thing you would change in the world?
    I would increase the size of our team at Crawford Realty- I think EVERYONE should experience working with a team of supportive colleagues who spend time supporting each other both inside the office and out. I think the world would be a better place if every workplace had the same level of laughter, happiness and support as what I have discovered in my Crawford Realty family.

Rebecca Sweeney

Admin Support

Paris Kerr

Property Manager

Paris was born in New Zealand and has lived there for 17 years, she recently moved over to Port Hedland and has been here for a year and half, since living here she’s gained customer service from starting as a receptionist in real estate to now being an inspection officer, she loves being apart of the real estate industry and hope to further her career in it.

  1. What does customer service mean to you?
    To me customer service means providing help when needed, listening to them and to approach them in a friendly manner
  2. Name your proudest achievement
    Moving over here and starting a new chapter in my life
  3. Whats one thing you would change in the world?
    For everyone to be more friendly and positive towards the way the world is

Bruce Bailey

Residential Leasing Officer

Tanelle Mcvicar

Real Estate Cadet

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