Hedland & Newman

Hedland Team

Claire Boyce

General Manager
Email: claire.boyce@crawfordrealty.com.au
Phone: 0455 586 277

Erika Maylam

Property Specialist
Email: Erika.Maylam@crawfordrealty.com.au
Phone: 0401 194 223

With 3 years of real estate experience in both Port Hedland and Perth, Erika Maylam has developed a multi-facet understanding of the real estate industry. Erika’s experience allows her to focus’ on negotiating strategic, innovative and fresh ways to manage and protect client’s real estate portfolios. Spending time educating owners about the best ways to attract, manage and secure appropriate returns.

In a tough market, a creative and precise strategy is essential to achieve maximum sales prices in minimal time. Erika’s previous success can be attributed to her knowledge and use of contacts to guide clients through the many aspects of their  investment journey.

Erika’s ultimate goal is to continue to build lifelong relationships with her clients to assist them and their families with all their current and future property needs.

Trish Littlewood

Residential Sales Agent
Email: Trish.littlewood@crawfordrealty.com.au
Phone: 0477 277 328

Trish is born & breed in New Zealand, having moved to Port Hedland over 5 years ago to join her husband who has been here 10 years.  Trish comes with a wealth of experience in Sales Negotiation & Real Estate.  Spending time qualifying client’s needs & providing a service that is professional, reliable & dependable, puts clients at ease. Her confidence & honesty allows the process to be enjoyed by all.  There is always a little humour thrown in as well.

In this tough real estate market educating the client & keeping up to date with information is more essential than ever. Trish is very involved in the Hedland community and enjoys all the varied local gatherings, festivals, sporting & recreational events this vibrant town puts on.  Hedland weather provides her with her favourite pastime of camping & exploring the Pilbara.

With her approachable, can-do manner, you will enjoy creating a business relationship with Trish.

Kelley Makin

Executive Assistant for Erika Maylam
Email: Kelley.makin@crawfordrealty.com.au
Phone: 08 9117 2100

Kelley is an original tropical north Queenslander, with over 10 years’ experience in customer service and 6 years of management. Understanding and overcoming is her determination when it comes to people, and strives for a positive outcome. She brings the energy to get things done and the bubbly personality to brighten your day. Her previous experience in Real Estate started in property management but that path was cut short due to a debilitating disorder. Now on the mend, she is back in the game and raring to get results!

  1. What does customer service mean to you?
    I would always treat a customer the way I would like to be treated, With respect to make this experience  a positive as I could.
  2. Name your proudest achievement
    To build a personality that can always focus on the positives.
  3. What’s the one thing you would change in the world?
    I want pure kindness and love between humanity and wildlife.

Cheryl Sweeney

Leasing Officer
Email: cheryl.sweeney@crawfordrealty.com.au
Phone: 0467 625 507

Cheryl has been in the housing Industry on and off for 20 years working at GRHO (Government Regional Housing Authority) South Hedland as a Maintenance Officer, then moved onto Perth to work with Century 21 Hillarys as a Property Manager, She has just returned from Perth to join the team here at Crawford’s Realty as the Leasing Officer and look forward to her new venture with a great team.

  1. What does customer service mean to you?
    Listening and understanding goals, requirements and objectives. Communicating between all parties so everyone is aware at all times.
  2. Name your proudest achievement
    Comming Back to Port Hedland and Moving forward in my Career.
  3. What’s the one thing you would change in the world?
    I would Love peace and harmony, there is no difference we are all just humans after all.

Kelly Nelson

Property Management Support

Kelly joined the Crawford Realty team in 2014 after moving to the Pilbara from the Gold Coast.

Since starting with the company, Kelly has gained experience in both property management and leasing and has enjoyed the diversity that these roles offer.

  1.   What does customer service mean to you?
    Going above and beyond to ensure that the customer has a positive experience, and also exceeding their expectations.
  2. Name your proudest achievement
    Overcoming my anxiety and moving to the other side of the country to start a new career.
  3. What’s the one thing you would change in the world?
    The tolerance people have towards each other. I would love to see everyone being treated as equals regardless of their race, religion or differences.

Holly Reilly

Property Manager
Email: holly.reilly@crawfordrealty.com.au

Holly came to Port Hedland in 2015 from the east coast and has worked in the real estate industry for the past two years up here.

Starting off as a receptionist and moving into Property Management role at another real estate in town. She now joins Crawford Realty as part of our property management team.

Holly has joined our team with a good knowledge of the industry, which she is excited to continue to learn and grow.

Leeanne Watson

Commercial Department
Email: commercialpm@crawfordrealty.com.au

Providing a professional and friendly service, Leeanne has worked in the real estate industry for 5+ years in various roles and takes passion in the work she does. Customer service is very important to Leeanne and ensuring customers are satisfied with the service given.

  1. What does customer service mean to you?
    Communicating proactively and positively
  2. Name your proudest achievement
    My beautiful daughter
  3. What’s the one thing you would change in the world?
    The traditional career mentality

Yolanda Sevenster

PM Department Manager & Office 2IC
Email: yolanda.sevenster@crawfordrealty.com.au

Yolanda was born and raised in South Africa and moved to South Hedland in 2007 to provide a secure future for her family. Yolanda enjoys the Hedland lifestyle with her husband and two boys and has a daughter who is still in South Africa.

“I started working at Crawford Realty in February 2012 and it is wonderful serving and helping our customers and working in a great team environment. Our staff are friendly and helpful and it makes working here a pleasure. It is so much fun because not one day is the same as the other and there’s always something happening.

I’ve never worked before moving to Australia and I must say, working with Crawford Realty is one of the best experiences I have ever had.”

    1. What does customer service mean to you?
      To listen to the client, explain if needed and process a positive outcome. Great customer service is the building stone of any company. Friendly helpful staff is what makes a company. If the client can leave and are satisfied with the outcome of a problem then we had achieved in great service.
    2. Name your proudest achievement
      I am so proud of being able to serve the clients. I feel that I have achieved something when I became the Property Manager assistant for one of our portfolios. Next big step for me will be to step into a Property Management position.
    3. What’s the one thing you would change in the world?
      If I could change one thing it would be that everyone should know that they are in charge of the own future, no one else. I would make sure that they get all the information on how to ensure for their future from a very young age. It’s like making it a mandatory point for each one to start saving from a young age so they can start to build their future even before they leave school.

Elizabeth Lamprecht

Trust Accountant
Email: elizabeth.lamprecht@crawfordrealty.com.au

Elizabeth is from South Africa and she’s been living in Australia for the last 10 years. She has a son with a trade as an Mechanical Fitter and a daughter as an apprentice to be a Cabinet Maker.  She has been married for 24 years with her soul mate. She loves fishing and camping.

    1. What does customer service mean to you?
      Customer comes first and their needs have to been met in a timely manner. With a happy customer the day is well executed.
    1. Name your proudest achievement
      Diploma in accounts.  To obtain a good job in accounts, that I love and further more I was fortunate to also get my Certificate in Property Management.
    1. What’s the one thing you would change in the world?.
      You cannot change people’s attitude, but you can try to eliminate conflict by treating them with respect and honesty.  It would be nice to be treated like a person and not an object.

Rebecca Crawford

Admin Support

Barbara Briggs

Inspection Officer
Email: barbara.briggs@crawfordrealty.com.au

A Kiwi girl who moved over in 2016 because I heard the weather was great and I love it.  I started at Crawford’s late 2016 as a Receptionist and the following year moved over to Inspection Officer. It’s a challenging role and I have to say I learn something new  each week.

  1. What does customer service mean to me
    Customer service means hearing what the customer wants and delivering on this and if this can’t be achieved then advising a solution so both parties are happy
  2. Name your proudest achievement
    Seeing my 3 children grow into happy adults
  3. What’s the one thing you would change in the world?
    For everyone not to take things so seriously and be able to have a laugh.

Sachelle Osborne

Inspection Officer
Email: Sachelle.Osborne@crawfordrealty.com.au

Sachelle moved from Perth to Port Hedland with her husband and two children. She is a qualified Naturopath, but was very excited to begin working with Crawford Realty in the real-estate sector and is also currently studying counselling part-time. Sachelle has strong interpersonal skills, customer service experience and is motivated to help people in whatever field she is working. She enjoys spending time with her family, walking her dogs and getting out in to nature.

  1. What does customer service mean to you?
    Customer service, to me, means being friendly and helpful. Taking the time to listen and devoting the time to ensure that a client walks away feeling better from the experience.
  2. Name your proudest achievement
    My proudest achievement would be my Australian Bravery Medal Award, which I received for pulling two men out of the ocean after their boat sank.
  3. What’s the one thing you would change in the world?
    I would remove prejudice. Often just a conversation to help two parties see each other’s point of view is all it takes to create tolerance.

Paris Kerr

Inspection Officer
Email: paris.kerr@crawfordrealty.com.au

Paris was born in New Zealand and has lived there for 17 years, she recently moved over to Port Hedland and has been here for a year and half, since living here she’s gained customer service from starting as a receptionist in real estate to now being an inspection officer, she loves being apart of the real estate industry and hope to further her career in it.

  1. 1.What does customer service mean to you?
    To me customer service means providing help when needed, listening to them and to approach them in a friendly manner
  2. Name your proudest achievement
    Moving over here and starting a new chapter in my life
  3. Whats one thing you would change in the world?
    For everyone to be more friendly and positive towards the way the world is

Anita Smith

Email: reception@crawfordrealty.com.au

Anita lived in Port Hedland for 7 years before leaving to peruse further studies. She has since returned to Port Hedland to defrost from the cold winters of Perth and has taken up the position of receptionist with Crawford Realty. She has blossomed in her role and is progressively taking on more and more responsibilities. As a natural multitasker – Anita enjoys juggling multiple jobs at once and thrives in the diverse and fast-paced environment of real estate. She hopes to continue to grow and learn within the company and aims to be a highly valued member of the team and community.

  1. What does customer service mean to me?
    Customer service to me is going above and beyond to assist a client and to provide the best possible outcome for all involved.
  2. Name your proudest achievement
    My proudest achievement to date is learning that it is better to be of great value then strive only for success.
  3. What’s the one thing you would change in the world?
    I would encourage everyone to be their most authentic self and to remove the hate and bigotry of the world and replace it with equity for all.


Raf Baldasso

Graphic Designer / Marketing Consultant
Email: rafael.baldasso@crawfordrealty.com.au

Raf joins our team as a Graphic Designer working in the Marketing Department. He was born and raised in Brazil and moved to Perth in 2007 to embark on his new life and career.

Raf holds qualifications in Graphic and Web Design accompanied with a Bachelor Degree in Advertising/Design and has successfully worked in advertising agencies and design studios for the past 18 years.

    1. What does customer service mean to you?
      In my opinion, just treating your customer well is not enough. Professionalism and effort to understand their needs and go beyond their expectations are essential for excellent customer service.
    2. Name your proudest achievement
      Moving to Australia with my wife to start a new life and become an Australian citizen is by far my proudest achievement.
    3. What’s the one thing you would change in the world?
      I wouldn’t change a thing in the world…I ‘d only change people’s attitude toward the world