Hedland & Newman

Hedland Team

Claire Boyce

General Manager
Email: claire.boyce@crawfordrealty.com.au
Phone: 0455 586 277

Matthew Buckley

Residential, Commercial and Industrial Property Consultant
Email: matthew.buckley@crawfordrealty.com.au
Phone: 0412 780 130

Matthew brings a wealth of experience having been worked in the real estate industry for a number of years. Specialising in residential building, apartment developments, off the plan apartments, commercial development, investment structuring and established real estate.

Matthew has a large network of investors, brokers and additional agents the he utilized to gain the best results for his seller.

Matthew takes great personal pride in delivering a high level of customer service for both his vendors and purchasers alike.

If you are considering selling or purchasing a property in Hedland call Matt for a market update and ensure your next property transaction is a care free success..

Erika Maylam

Property Specialist
Email: Erika.Maylam@crawfordrealty.com.au
Phone: 0401 194 223

With 3 years of real estate experience in both Port Hedland and Perth, Erika Maylam has developed a multi-facet understanding of the real estate industry. Erika’s experience allows her to focus’ on negotiating strategic, innovative and fresh ways to manage and protect client’s real estate portfolios. Spending time educating owners about the best ways to attract, manage and secure appropriate returns.

In a tough market, a creative and precise strategy is essential to achieve maximum sales prices in minimal time. Erika’s previous success can be attributed to her knowledge and use of contacts to guide clients through the many aspects of their  investment journey.

Erika’s ultimate goal is to continue to build lifelong relationships with her clients to assist them and their families with all their current and future property needs.

Cheryl Sweeney

Leasing Officer
Email: cheryl.sweeney@crawfordrealty.com.au
Phone: 0467 625 507

Cheryl has been in the housing Industry on and off for 20 years working at GRHO (Government Regional Housing Authority) South Hedland as a Maintenance Officer, then moved onto Perth to work with Century 21 Hillarys as a Property Manager, She has just returned from Perth to join the team here at Crawford’s Realty as the Leasing Officer and look forward to her new venture with a great team.

  1. What does customer service mean to you?
    I would always treat a customer the way I would like to be treated, With respect to make this experience  a positive as I could.
  2. Name your proudest achievement
    Comming Back to Port Hedland and Moving forward in my Career.
  3. What’s the one thing you would change in the world?
    I would Love peace and harmony, there is no difference we are all just humans after all.

Kelly Nelson

Property Management Support

Kelly joined the Crawford Realty team in 2014 after moving to the Pilbara from the Gold Coast.

Since starting with the company, Kelly has gained experience in both property management and leasing and has enjoyed the diversity that these roles offer.

  1.   What does customer service mean to you?
    Going above and beyond to ensure that the customer has a positive experience, and also exceeding their expectations.
  2. Name your proudest achievement
    Overcoming my anxiety and moving to the other side of the country to start a new career.
  3. What’s the one thing you would change in the world?
    The tolerance people have towards each other. I would love to see everyone being treated as equals regardless of their race, religion or differences.

Leeanne Watson

Commercial Property Manager
Email: commercialpm@crawfordrealty.com.au

Yolanda Sevenster

PM Department Manager & Office 2IC
Email: yolanda.sevenster@crawfordrealty.com.au

Yolanda was born and raised in South Africa and moved to South Hedland in 2007 to provide a secure future for her family. Yolanda enjoys the Hedland lifestyle with her husband and two boys and has a daughter who is still in South Africa.

“I started working at Crawford Realty in February 2012 and it is wonderful serving and helping our customers and working in a great team environment. Our staff are friendly and helpful and it makes working here a pleasure. It is so much fun because not one day is the same as the other and there’s always something happening.

I’ve never worked before moving to Australia and I must say, working with Crawford Realty is one of the best experiences I have ever had.”

    1. What does customer service mean to you?
      To listen to the client, explain if needed and process a positive outcome. Great customer service is the building stone of any company. Friendly helpful staff is what makes a company. If the client can leave and are satisfied with the outcome of a problem then we had achieved in great service.
    2. Name your proudest achievement
      I am so proud of being able to serve the clients. I feel that I have achieved something when I became the Property Manager assistant for one of our portfolios. Next big step for me will be to step into a Property Management position.
    3. What’s the one thing you would change in the world?
      If I could change one thing it would be that everyone should know that they are in charge of the own future, no one else. I would make sure that they get all the information on how to ensure for their future from a very young age. It’s like making it a mandatory point for each one to start saving from a young age so they can start to build their future even before they leave school.

Elizabeth Lamprecht

Trust Accountant
Email: elizabeth.lamprecht@crawfordrealty.com.au

Elizabeth is from South Africa and she’s been living in Australia for the last 10 years. She has a son with a trade as an Mechanical Fitter and a daughter as an apprentice to be a Cabinet Maker.  She has been married for 24 years with her soul mate. She loves fishing and camping.

    1. What does customer service mean to you?
      Customer comes first and their needs have to been met in a timely manner. With a happy customer the day is well executed.
    1. Name your proudest achievement
      Diploma in accounts.  To obtain a good job in accounts, that I love and further more I was fortunate to also get my Certificate in Property Management.
    1. What’s the one thing you would change in the world?.
      You cannot change people’s attitude, but you can try to eliminate conflict by treating them with respect and honesty.  It would be nice to be treated like a person and not an object.

Rebecca Crawford

Admin Support

Elliott Brannen

Group Accountant Consultant

Elliott is a chartered accountant with ten years of experience in public practice in Perth and Melbourne.  His skills in building relationships with both external and internal stakeholders to deliver the best outcomes for clients brought him to the Crawford Property Group, where he is responsible for most of the financial functions of the business.

Outside of the office, he is the president of the Kalamunda Youth Swing Band, an organisation with in which he played trumpet and sang during his teens and early twenties, touring internationally and playing high profile shows as support act for the likes of Shirley Bassey, John Farnham, kd lang and Sting.  He later joined a number of pop and rock bands, winning two WA Music Industry Awards, and playing at the Big Day Out and Southbound festivals. He is married with two young children.

  1. What does customer service mean to you?
    Building relationships with customers, asking incisive questions to find what they really need and then delivering it.
  2. Name your proudest achievement
    The first time I heard a song I wrote being played on the radio.  And of course the birth of my children.
  3. What’s the one thing you would change in the world?
    Development in poorer countries to improve living standards and health and education opportunities for a larger proportion of the world’s population.

Debra Claydon

Maintenance Officer

Deb’s Back ground has a strong customer service focus stemming back to working in the Hire industry for over 10 years the latest was with Onsite Rental Group Operations where Deb was the Northwest Administrator.

Deb’s main work was with the larger mining companies BHP, Rio Tinto, FMG & Samsung  sorting out all issues that arose up with them
I was one of the main contacts.

  1. What does customer service mean to you?
    Customer service means thinking outside the box  ensuring the customer is happy and they will always come back.
  2. Name your proudest achievement
    Getting over $2 million sorted and claimed.
  3. What’s the one thing you would change in the world?
    Make it more friendly & happy place to live.

Philippa Redfern

Property Manager
Email: philippa.redfern@crawfordrealty.com.au

Philippa has a number of years working in the Real Estate industry including receptionist, marketing, assistant to sales team and now property management.  Having lived and worked overseas after gaining her Bachelor of Marketing and International Business she brings with her a wealth of diverse knowledge.  Pip has also worked in the Hospitality and Human Resources industries.  Having lived and worked in Canada she is a very confident self- driven person who is able to get along with people from all walks of life

  1. What does customer service mean to you?
    This is a passion of Philippa’s and she always strives to ensure that she listens to what is wanted and then deliver what is required in a timely manner.
    ‘I believe that the best customer service is doing to others as I would like to have done to me”
  2. Name your proudest achievement
    This would have to be swimming the English Channel when I was 15.  It was in a team and we had a blast but it was 12 months hard training before we got to travel to England and attempt and succeed the swim from England to France
  3. What’s the one thing you would change in the world?
    The way people see each other. We are all human in the end and should treat each other with respect.

Barbara Briggs

Inspection Officer
Email: barbara.briggs@crawfordrealty.com.au

Sachelle Osborne

Inspection Officer
Email: Sachelle.Osborne@crawfordrealty.com.au

Sachelle moved from Perth to Port Hedland with her husband and two children. She is a qualified Naturopath, but was very excited to begin working with Crawford Realty in the real-estate sector and is also currently studying counselling part-time. Sachelle has strong interpersonal skills, customer service experience and is motivated to help people in whatever field she is working. She enjoys spending time with her family, walking her dogs and getting out in to nature.

  1. What does customer service mean to you?
    Customer service, to me, means being friendly and helpful. Taking the time to listen and devoting the time to ensure that a client walks away feeling better from the experience.
  2. Name your proudest achievement
    My proudest achievement would be my Australian Bravery Medal Award, which I received for pulling two men out of the ocean after their boat sank.
  3. What’s the one thing you would change in the world?
    I would remove prejudice. Often just a conversation to help two parties see each other’s point of view is all it takes to create tolerance.

Adam Troy

Commercial Inspection Officer
Email: adam.troy@crawfordrealty.com.au

Raf Baldasso

Graphic Designer / Marketing Consultant
Email: rafael.baldasso@crawfordrealty.com.au

Raf joins our team as a Graphic Designer working in the Marketing Department. He was born and raised in Brazil and moved to Perth in 2007 to embark on his new life and career.

Raf holds qualifications in Graphic and Web Design accompanied with a Bachelor Degree in Advertising/Design and has successfully worked in advertising agencies and design studios for the past 15 years.

    1. What does customer service mean to you?
      In my opinion, just treating your customer well is not enough. Professionalism and effort to understand their needs and go beyond their expectations are essential for excellent customer service.
    2. Name your proudest achievement
      Moving to Australia with my wife to start a new life and become an Australian citizen is by far my proudest achievement.
    3. What’s the one thing you would change in the world?
      I wouldn’t change a thing in the world…I ‘d only change people’s attitude toward the world