Hedland & Newman

Hedland Team


Claire Boyce

General Manager
Email: claire.boyce@crawfordrealty.com.au
Phone: 0455 586 277

Originally from Ireland, Claire relocated to Australia after completing a Bachelor Degree in Economics & a Master’s Degree in Business. With over eight year’s experience in the Real Estate Industry & holding Triennial Licenses in both Western Australia & Queensland, Claire offers an in-depth knowledge of the industry.

With a successful history working in the Pilbara property market, it was a natural progression for Claire to transition to the role of General Manager & Licensee for Crawford Realty, South Hedland. Bringing solid leadership to the business Claire is passionate about offering impeccable service and creating lifelong relationships with her clients

    1. What does customer service mean to you?
      Customer service for me is a combination of attitude, efficiency & problem solving. If a situation is approached with a positive perspective, dealt with in a prompt & effective  manner I believe this is a strategy for successful customer service experience.
    2. Name your proudest achievement’s
      Becoming a mother to my beautiful son and being General Manager of Crawford Realty, supporting our staff and watching them develop and grow their skills on a daily basis.
    3. What’s the one thing you would change in the world?
      Increasing self-awareness – if each day we aim to focus on being more self-aware and understanding ourselves better, our thoughts, emotions, and behaviours can be managed in a more proactive & positive manner, resulting in a more rewarding & fulfilling life for everyone

Erika Maylam

Property Specialist
Email: Erika.Maylam@crawfordrealty.com.au
Phone: 0401 194 223

With 3 years of real estate experience in both Port Hedland and Perth, Erika Maylam has developed a multi-facet understanding of the real estate industry. Erika’s experience allows her to focus’ on negotiating strategic, innovative and fresh ways to manage and protect client’s real estate portfolios. Spending time educating owners about the best ways to attract, manage and secure appropriate returns.

In a tough market, a creative and precise strategy is essential to achieve maximum sales prices in minimal time. Erika’s previous success can be attributed to her knowledge and use of contacts to guide clients through the many aspects of their  investment journey.

Erika’s ultimate goal is to continue to build lifelong relationships with her clients to assist them and their families with all their current and future property needs.


Trish Littlewood

Residential Sales Agent
Email: Trish.littlewood@crawfordrealty.com.au
Phone: 0477 277 328

Trish is born & breed in New Zealand, having moved to Port Hedland over 5 years ago to join her husband who has been here 10 years.  Trish comes with a wealth of experience in Sales Negotiation & Real Estate.  Spending time qualifying client’s needs & providing a service that is professional, reliable & dependable, puts clients at ease. Her confidence & honesty allows the process to be enjoyed by all.  There is always a little humour thrown in as well.

In this tough real estate market educating the client & keeping up to date with information is more essential than ever. Trish is very involved in the Hedland community and enjoys all the varied local gatherings, festivals, sporting & recreational events this vibrant town puts on.  Hedland weather provides her with her favourite pastime of camping & exploring the Pilbara.

With her approachable, can-do manner, you will enjoy creating a business relationship with Trish.


Cheryl Sweeney

Leasing Officer
Email: cheryl.sweeney@crawfordrealty.com.au
Phone: 0467 625 507

Cheryl has been in the housing Industry on and off for 20 years working at GRHO (Government Regional Housing Authority) South Hedland as a Maintenance Officer, then moved onto Perth to work with Century 21 Hillarys as a Property Manager, She has just returned from Perth to join the team here at Crawford’s Realty as the Leasing Officer and look forward to her new venture with a great team.

  1. What does customer service mean to you?
    Listening and understanding goals, requirements and objectives. Communicating between all parties so everyone is aware at all times.
  2. Name your proudest achievement
    Comming Back to Port Hedland and Moving forward in my Career.
  3. What’s the one thing you would change in the world?
    I would Love peace and harmony, there is no difference we are all just humans after all.

Holly Reilly

Property Manager
Email: holly.reilly@crawfordrealty.com.au

Holly came to Port Hedland from New South Wales in 2015 and jumped straight into the real-estate industry. Where she has grown and plans to further her career long term.

With a driven personality and always wishing to educate herself further. Holly prides herself in the extent of knowledge of the industry she has and is grateful for what it teaches her daily.

  1. What does customer service mean to you?
    Customer service to me is ensuring that the customer feels like they have been understood and listened too, delivering a friendly and helpful service throughout any experience
  2. Name your proudest achievement
    My proudest achievement is my son and watching him grow into a strong independent person.
  3. What’s the one thing you would change in the world?
    I would love to see happiness and health throughout the world and acceptance for all humans no matter our differences.

Julie Bryant

Property Manager
Email: julie.bryant@crawfordrealty.com.au


Leeanne Watson

Commercial Department
Email: commercialpm@crawfordrealty.com.au

Providing a professional and friendly service, Leeanne has worked in the real estate industry for 5+ years in various roles and takes passion in the work she does. Customer service is very important to Leeanne and ensuring customers are satisfied with the service given.

  1. What does customer service mean to you?
    Communicating proactively and positively
  2. Name your proudest achievement
    My beautiful daughter
  3. What’s the one thing you would change in the world?
    The traditional career mentality

Elizabeth Lamprecht

Trust Accountant
Email: elizabeth.lamprecht@crawfordrealty.com.au

Elizabeth is from South Africa and she’s been living in Australia for the last 10 years. She has a son with a trade as an Mechanical Fitter and a daughter as an apprentice to be a Cabinet Maker.  She has been married for 24 years with her soul mate. She loves fishing and camping.

    1. What does customer service mean to you?
      Customer comes first and their needs have to been met in a timely manner. With a happy customer the day is well executed.
    1. Name your proudest achievement
      Diploma in accounts.  To obtain a good job in accounts, that I love and further more I was fortunate to also get my Certificate in Property Management.
    1. What’s the one thing you would change in the world?.
      You cannot change people’s attitude, but you can try to eliminate conflict by treating them with respect and honesty.  It would be nice to be treated like a person and not an object.

Rebecca Crawford

Admin Support


Barbara Briggs

Inspection Officer
Email: barbara.briggs@crawfordrealty.com.au

A Kiwi girl who moved over in 2016 because I heard the weather was great and I love it.  I started at Crawford’s late 2016 as a Receptionist and the following year moved over to Inspection Officer. It’s a challenging role and I have to say I learn something new  each week.

  1. What does customer service mean to me
    Customer service means hearing what the customer wants and delivering on this and if this can’t be achieved then advising a solution so both parties are happy
  2. Name your proudest achievement
    Seeing my 3 children grow into happy adults
  3. What’s the one thing you would change in the world?
    For everyone not to take things so seriously and be able to have a laugh.

Sachelle Osborne

Inspection Officer
Email: Sachelle.Osborne@crawfordrealty.com.au

Sachelle moved from Perth to Port Hedland with her husband and two children. She is a qualified Naturopath, but was very excited to begin working with Crawford Realty in the real-estate sector and is also currently studying counselling part-time. Sachelle has strong interpersonal skills, customer service experience and is motivated to help people in whatever field she is working. She enjoys spending time with her family, walking her dogs and getting out in to nature.

  1. What does customer service mean to you?
    Customer service, to me, means being friendly and helpful. Taking the time to listen and devoting the time to ensure that a client walks away feeling better from the experience.
  2. Name your proudest achievement
    My proudest achievement would be my Australian Bravery Medal Award, which I received for pulling two men out of the ocean after their boat sank.
  3. What’s the one thing you would change in the world?
    I would remove prejudice. Often just a conversation to help two parties see each other’s point of view is all it takes to create tolerance.

Paris Kerr

Inspection Officer
Email: paris.kerr@crawfordrealty.com.au

Paris was born in New Zealand and has lived there for 17 years, she recently moved over to Port Hedland and has been here for a year and half, since living here she’s gained customer service from starting as a receptionist in real estate to now being an inspection officer, she loves being apart of the real estate industry and hope to further her career in it.

  1. 1.What does customer service mean to you?
    To me customer service means providing help when needed, listening to them and to approach them in a friendly manner
  2. Name your proudest achievement
    Moving over here and starting a new chapter in my life
  3. Whats one thing you would change in the world?
    For everyone to be more friendly and positive towards the way the world is

Anita Smith

Receptionist
Email: reception@crawfordrealty.com.au

Anita lived in Port Hedland for 7 years before leaving to peruse further studies. She has since returned to Port Hedland to defrost from the cold winters of Perth and has taken up the position of receptionist with Crawford Realty. She has blossomed in her role and is progressively taking on more and more responsibilities. As a natural multitasker – Anita enjoys juggling multiple jobs at once and thrives in the diverse and fast-paced environment of real estate. She hopes to continue to grow and learn within the company and aims to be a highly valued member of the team and community.

  1. What does customer service mean to me?
    Customer service to me is going above and beyond to assist a client and to provide the best possible outcome for all involved.
  2. Name your proudest achievement
    My proudest achievement to date is learning that it is better to be of great value then strive only for success.
  3. What’s the one thing you would change in the world?
    I would encourage everyone to be their most authentic self and to remove the hate and bigotry of the world and replace it with equity for all.

 


Raf Baldasso

Graphic Designer / Marketing Consultant
Email: rafael.baldasso@crawfordrealty.com.au

Raf joins our team as a Graphic Designer working in the Marketing Department. He was born and raised in Brazil and moved to Perth in 2007 to embark on his new life and career.

Raf holds qualifications in Graphic and Web Design accompanied with a Bachelor Degree in Advertising/Design and has successfully worked in advertising agencies and design studios for the past 18 years.

    1. What does customer service mean to you?
      In my opinion, just treating your customer well is not enough. Professionalism and effort to understand their needs and go beyond their expectations are essential for excellent customer service.
    2. Name your proudest achievement
      Moving to Australia with my wife to start a new life and become an Australian citizen is by far my proudest achievement.
    3. What’s the one thing you would change in the world?
      I wouldn’t change a thing in the world…I ‘d only change people’s attitude toward the world